Orders are processed within 24 hours and ship Monday to Friday excluding holidays. All orders are shipped from Mississauga, Ontario, or Dallas, Texas. Delivery is 2-5 business days after shipped.
DKSI Return Policy
At DKSI, we strive to offer the best shopping experience, including fast and hassle-free returns. Please read the following terms regarding our refund and return policy.
Items must be returned within  days of purchase. To be eligible for a return, your item must be in the same condition that you received it, and in its original packaging.
To initiate a return, please contact us at firstname.lastname@example.org with your order number and we will provide you a return label.
After we have received your return, we will issue a refund.
Our mission is to provide customers with an eco-friendly, idle reduction technology by offering better value and maintaining the utmost integrity. We pride ourselves on providing high-quality products, support, and service for all of our customers. Whether you are a first-time customer or have been enjoying your PHP or major branded heater for years, we are here for you.